Returns & Exchanges

At Carina Organics, we stand behind our natural, plant-based formulations and want you to be completely satisfied with your purchase. If a product does not meet your expectations, you may return it within 30 days of delivery for a refund or store credit.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring the lids are tightened to prevent any leakage during transit.

• 3.
  Ship Items Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Processing and Refund

  Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.